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Please use this identifier to cite or link to this item: http://hdl.handle.net/10506/642

Title: Towards the Development of a Research Methodology for Studying the Nature of Value Co-Creation in Internet Driven Businesses
Authors: Allen, Stephen
Tanev, Stoyan
Bailetti, Tony
Keywords: value co-creation
co-creation components
principal factor analysis
empirical study
qualitative comparative analysis
user-driven innovation
Issue Date: 2009
Publisher: Demetra EOOD
Citation: Allen, Stephen, Tanev, Stoyan, Bailetti, Tony (2009), Towards the Development of a Research Methodology for Studying the Nature of Value Co-Creation in Internet Driven Businesses, Proceedings of International Conference on SOFTWARE, SERVICES & SEMANTIC TECHNOLOGIES, October 28-29, 2009, Sofia, Bulgaria, ISBN 978-954-9526-62-2, p. 200
Abstract: Value co-creation, is an emerging innovation, marketing and business paradigm describing how customers and users are seen as active participants in the design of personalized products, services and experiences (Prahalad & Ramaswamy, 2004; Payne, Storbacka, & Frow, 2008). Often this participation is organised via the Internet to enable the opportunity for customers to integrate their knowledge, experience and skills into existing, modified or entirely new market offerings reflecting their personal preferences, needs and contexts (Sawhney, Gianmario & Prandelli, 2005). There is a growing body of literature dedicated to the discussion of value co-creation frameworks, mechanisms and processes, however, these typically focus on the study, discussion and analysis of a small number of cases using deep, ethnographic description of their practices aiming at conceptualization and categorization of the different types of interactions between end users, the firm and the value network. Although very useful, such an approach misses the advantages of an empirically driven quantitative approach that would be able to benefit from larger size samples of firms and that could be more appropriate for theory building through the development and testing of hypotheses.
URI: http://hdl.handle.net/10506/642
ISBN: 978-954-9526-62-2
Appears in Collections:S3T 2009

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