How to Extend the ICT Used at Companies for Transferring and Sharing Knowledge

Abstract

Knowledge sharing (KS) is recognized today as an increasingly important management problem because it reflects the capacity of organizations to absorb and profit from individual knowledge and to transform it to company market value proposition. Knowledge transfer (KT) is defined as the process of more general and abstract knowledge exchange via ICT. ICT plays an important role for KT, but in practice they are moderately used within the organization. The present paper aims to overview the concepts of KS and KT. As a result it will propose a model for KS´s impact on KT. After this an empirical research conducted among 200 HU and 157 BG managers will present how these managers rank competences, motivation practices and techniques for KS and how it influences KT and thus reflect on the use of ICT.