Abstract:
The purpose of this article is to discuss the state of human resource in terms of digitalization of Cultural heritage in some of the major Public libraries in Bulgaria. Are we ready to meet modern requirements and to manage these resources? The report will show one of the first initiatives taken in this regard in our country (the Operational Programme „Human Resources Development“ 2007–2013; Project „Glob@ l Libraries – Bulgaria“ Project „Europeana“, Project ABLE). Also it will illustrate the first united online catalogs, associated with the digitalization of Cultural heritage along with the difficulties in making them for less qualified staff. For a country in transition, such as Bulgaria, it is obvious that the Bulgarian public library should seek competitive advantages in relying heavily on the development of human factors, including the ability to strategically orient and guide their activities. Because modern libraries require not only product quality but also quality of service, as much as the service sector forms the greater part of the national income of the developed countries.
