Abstract:
Structural changes in the Bulgarian society and the process of alignment to the European Union require development of flexible administrative structures that are able to adopt and renew permanently their management and personnel capacities according to the new realities. A range of important features of the socio-economic life as a whole should be considered:
• massive information saturation, performed by plenty of electronic mediators and technologies;
• new qualitative requirements to the human resources, their skills, working style and motivation;
• need of permanent self-development and renewing – permanent training and retraining of the personnel.
In accordance with Strategy for Building Modern Administrative System of the Republic of Bulgaria, the State and local administration should serve the citizens of the country and the national business more efficiently. The services provided by various public administration units should be more easily accessible, more comfortable, user-friendly and low-cost for the tax-payers. The realisation of the National Strategy for Transition to Information Society shall lead to harmonisation of the relationship between administration, population and business and to augmentation of the democratic control of the society on the management of the country. The Government envisages development of a national public administration information system as part of the national information infrastructure. The Council of Ministers is to prepare a Uniform Act for the Principles and Universal Standards for Operation in All Public Administration Units.